Vancaro is a jewelry retail company that began in 2008 and has been in operation until now. It ranks 24th among the various engagement ring sites. The company offers unique jewelry pieces that include engagement rings, promise rings, couple rings and wedding rings. They also have some of the most unique statement necklace pieces in their catalogue. Their collection is in categories that include flower, skull, angel wing, black wing, classic design and infinity among others. We take a closer look at the company and what they offer in this Vancaro review.
History of Vancaro
In 2008 is when Vancaro began. This was the same year that Lynlin, the founder of the company, became a mother. Her husband gave her a necklace as a gift to express his appreciation and love. Lynlin, a designer, felt underwhelmed because she initially had higher expectations. When she was with her daughter, she would sway the necklace in front of her tiny baby. This activity made her happy as she indeed felt that the necklace passed the love from her husband to their daughter who had just been born. Lynlin really adored her necklace and saw the importance of sending love to those you love.
It was from this moment that the couple chose to start a jewelry brand. Undoubtedly, their aim was to express love in a manner that was fashionable, refined and elegant. It was from this passion that Vancaro was established. Their target was to produce creative, affordable and ingeniously crafted brands for the founder generation of customers. Besides this, they went for the most exquisite craftmanship to bring their dream to life. The aim of Vancaro products is to pass love to the people that matter to people. They aim to express care and appreciation for people to their loved ones.
What makes Vancaro stand out?
One of the things that stands out about Vancaro is that they have a jewelry customization option. This means that you get to design your jewelry according to your own specifications and then they bring it to life. The benefits of the customization option is that you get a unique design, in an exquisitely handcrafted manner and for a reasonable price. One of the things that can do is change the type of metal on your ring.
The available metal options from Vancaro include 14k/18k gold in rose, white or yellow. They can also change the color of the stone. Furthermore, the company only uses high quality real diamonds or cubic zirconia on their jewelry. You can also add your own touch to the jewelry by having it engraved with a name, date or other meaningful words or phrases you prefer. You can also create your own jewelry and sending them a picture, sketch or drawing of what you want.
Vancaro Refund Policies and Customer Service
Vancaro has a 30 day return policy where you can return a purchased item within 30 days after the purchase date if you are not satisfied with your item. This does not apply to merchandise that has by been used, customized or engraved. The returned item must be new for it to be accepted. It also has to have all the original tags attached and also the box.
If a return is made because an item was damaged during shipping, has quality issues or an error in size/color/style/quantity has to be accompanied with pictures to indicate the problem. This has to be done within 3 days after the date of delivery. If the buyer damages their item, Vancaro will not accept the return. You also need to contact a customer care representative before you make the return so that you can explain the reason for return. If a wrong item is shipped to you, you can either return it for a full refund or for the right item.
Quick Service and Cancelling Orders
Vancaro has put in measures to ensure that you can access them at any time. Due to time differences, a response to your call or email may delay which is why they have set up a quick service option to process your request. The service allows you to verify your order and process an after sale request. Vancaro enables you to cancel your order, but only within two hours of having made it. You can go to the order page and click on ‘ Cancel order’. An alternative is the ‘My account service option’ where you will receive a link to process the request via mail. You cannot cancel an order that has already been shipped.
Shipping and deliveries
If you want to find out the estimated time frame within which you can have your item delivered, you can check this on the item page. If your country is not indicated for delivery on the checkout page, it means your item cannot be delivered there. This is mainly for uncontrollable reasons. Customs charges are all incurred by the customer. Vancaro offers free shipping for orders that are within a 1Kg package. For packages beyond that weight, you will need to cater for some of the shipping amount. There is also an express shipping option for orders that go beyond $200. All items shipped have a tracking number that you can use to monitor the progress of your item.
Vancaro is a reputable company that has continued to grow its customer base and become more popular. Most customers have shown satisfaction with items purchased from Vancaro. Their customer service, timeliness and beautiful rings make this company a destination for many looking for jewelry items. Among engagement rings websites, Vancaro ranks 24th.
Vancaro ships most of its items from the United States and others they ship from Hong Kong. The area from which the item is shipped will depend on the merchandise being shipped as well as the location to which the shipment is being delivered. The company offers a free delivery option as well as an express shipping option, though terms and conditions apply.
You can find out your ring size in several simple steps. First, wrap a string around the base of your finger and mark the point that the pen and the end meet. Take measurements of the paper using a ruler and note the closest measurement to the ring size chart.
Vancaro Vs Jeulia
Both Jeulia and Vancaro are well known jewelry retail companies that compete against the likes of Kay Jewelers, Zales and Jared. A Vancaro review would not be complete without a comparison of these two companies. The first similarity between Vancaro and Jeulia is that these two companies both offer a money back guarantee. These two companies also offer free shipping policies to their customers.
One difference that exists between Jeulia and Vancaro is in terms of loyalty programs. Vancaro does not offer any loyalty programs currently. Jeulia on the other hand, offers some loyalty programs. The company gives more information about this program on their customer service page. Another difference between the two is on the live chat aspect. Jeulia offers a live chat option where you can talk to a customer care representative in real time and they will respond. Vancaro however does not have a live chat option. They have message, email and phone call options for the customers who may need to talk to a customer care representative.
Another difference between Vancaro and Jeulia is on cancellations. Vancaro lets you cancel an order within two hours after completing the order. This is a good option for someone who makes a purchase they are not sure about and they immediately change their mind about buying something. Jeulia does not have a cancellation option. Once you make an order, you cannot change it after you have checked out.
Our favorite engagement rings from Vancaro
Vancaro has a wide variety of rings that are in a variety of setting styles, designs and colors. You can find that your favorite engagement ring is on sale on their website. The website has a sale section that showcases all the items that are on sale at discounted prices. Here are some of our favorite engagement rings from Vancaro that we think you would also love.